About us

Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.

Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.

Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.

IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.

With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.

We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.

Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here.

We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day

The job: 

The UAT Manager is accountable for ensuring a smooth, successful, and client‑centric User Acceptance Testing (UAT) phase for solutions delivered by the organisation. Operating within a technology supplier intermediary, the role acts as a key bridge between clients, internal delivery teams, and external vendors to ensure solutions meet agreed client requirements and are accepted with confidence.

The UAT Manager leads a team of Test Engineers focused on supporting client success during UAT, validating that delivered solutions meet functional and non‑functional requirements, and ensuring UAT completes on time, with minimal friction and high client satisfaction.

Here's what you'll be doing:

·Client Success & Stakeholder Management

UAT Planning & Delivery

Requirements Validation & Quality Assurance

Team Leadership & Capability

Continuous Improvement

Key skills and experience:

· Proven experience managing UAT for complex software solutions within a technology supplier or as a client implementation.

· Strong understanding of requirements validation, bug management, and QA and UAT governance.

· Demonstrable experience leading and developing testing or quality assurance teams, or relevant adjacent discipline.

· Exceptional stakeholder management skills with the ability to engage confidently with non‑technical client users.

Lets talk about what's in it for you...

· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week

· Buying and Selling holiday (up to 1 week)

· Volunteer day

· 5% Employer contribution pension

· Life Assurance

· Private Medical Insurance

· Employee Assistance Programme (EAP)

· Health care cash plan

· Tusker – Electric Car Leasing scheme

Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.