About us

Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.

Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.

Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.

IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.

With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.

We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.

Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here.

We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day

The job: 

The Quality Assurance & Test (QAT) team work collaboratively in cross-functional teams, ensuring that the QA maxim “All change must be tested” is delivered, improving the quality of our clients' software and customer experience. This is done by discovering and preventing bugs to ensure that the software is fit for customer purpose. You will evaluate requirements along with User Stories, assisting in the planning out of your testing to a defined Test Plan, and participate in testing activities across a variety of projects, including regression testing our suite of IntelliPen pensions applications, prior to release.

You will take part in test analysis, design, implementation, and execution in line with various standard test techniques. Whilst the bulk of testing is both manual and functional, you will learn and understand the breadth of test techniques available and apply the most appropriate for any change, including automation.

Good time management and problem-solving skills are essential to this role. You should have a clear and confident communication style, and be comfortable representing QAT to the project team, including delivering bad news honestly but tactfully.

Here's what you'll be doing:

· Test, prove, and evidence that the software meets major architectural requirements.

· Ensure the quality of the system as a whole.

· Meet with stakeholders to understand the scope of testing within projects.

· Contribute towards Test Plans to detail the testing required.

· Write and execute test cases.

· Detect, evidence, and report bug issues.

· Prepare test progress reports that capture the information required by the customer.

· Collaborate with software developers and project teams.

· Test in different environments including web and mobile, using emulation tools.

Key skills and experience:

· A bachelor’s degree in a Computer Science or STEM-related role or equivalent

· Confident at programming in at least one Object-Oriented language

· Problem solving skills

· Time management and strong focus on delivery

· Team player and great collaborator, also self-motivated and able to work independently

Lets talk about what's in it for you...

· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week

· Buying and Selling holiday (up to 1 week)

· Volunteer day

· 5% Employer contribution pension

· Life Assurance

· Private Medical Insurance

· Employee Assistance Programme (EAP)

· Health care cash plan

· Tusker – Electric Car Leasing scheme

Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement.

At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.